Household Support Fund – Winter 2021 / 22

Are you at risk of experiencing, financial hardship this winter and need help with money for food, warmth and other related household essentials? You may be eligible for support from the council and other external agencies. Follow this link for more details.



Image of lock and phone

Cyber Scams warnings regarding parcel deliveries

Be aware of parcel delivery texts which millions of mobile users have received. This involves fraudsters requesting a small payment, claiming it is needed for a package delivery to be completed, but the texts are a front for fraudsters attempting to steal personal banking details. How to protect yourself.

As well as these, vaccine passport scams claiming to provide people with a “digital passport” that “proves you have been vaccinated against COVID-19” and to watch out for an Asda gift card phishing scam in which Action Fraud have received 159 reports within 48 hours about fake emails purporting to be from Asda. If you are unsure if an email or text you have received is genuine do not click on it or respond, seek advise from your trusted friend / carer or support worker. You can also contact the polices National Fraud and Cyber Crime Reporting Centre ActionFraud.

Safeguarding and COVID-19

The importance of ventilation to reduce the spread of COVID-19

The recommendations around ‘Hands. Face. Space. Ventilation’ remain important measures to consider as simple but vital behaviours that have the power to protect the public from both the short and potential long-term impact of coronavirus. View the short film below.

COVID-19 Winter Plan

For those supporting adults and children during the coronavirus (COVID-19) crisis the Social Care Institute for Excellence has provided some Guidance .You can also access other COVID-19 information on our website on the tabs below. Take a look at this easy read version of the COVID-19 winter plan.

Read more …


Coronavirus – (COVID-19)

The current Coronavirus (COVID-19) outbreak is changing the way we live our lives and interact with each other. Despite this, safeguarding remains as much a priority as it always did, we all have a role to play in keeping everyone safe.

You can get all the latest coronavirus (COVID-19) Guidance and Support at GOV.UK

We will endeavour to include information on this website which may be helpful to you or someone you know. It is vital that we all come together to support and protect those who are most vulnerable.

If you are concerned about an adult with care and support needs, or a child, who is experiencing, or at risk of, abuse or neglect, you should continue to raise your concerns through the usual reporting channels on the ‘Report Abuse’ page on this website.

Please see our list of resources about COVID-19 below, these may be useful to you.


How and when to get your COVID-19 booster vaccine

A coronavirus (COVID-19) booster vaccine dose helps improve the protection you have from your first two doses of the vaccine.

It helps give you longer-term protection against getting seriously ill from COVID-19. The NHS will let you know when it’s your turn to have a booster dose. It’s important not to contact the NHS for one before then. You can also book here once you are eligible. This easy read leaflet gives you the information you need to know.


Stop the spread of COVID-19

Public Health England has produced this easy read information leaflet on ‘How to stop the spread of coronavirus’

Follow this link for all the most up to date information and advice from the Government. You can follow this link for local information, advice and updates from North Lincolnshire Council.


Easy Read Resources

There are also a number of easy read posters and leaflets which can be accessed from the links below:

  • COVID-19 Self Testing – Easy Read
  • COVID-19 – NHS COVID Pass letter
  • COVID-19 Booster, what you need to know – Leaflet
  • How to stop the spread of coronavirus – Leaflet
  • Looking after your feelings and body – Leaflet
  • How to stop coronavirus spreading – easy read – Leaflet
  • COVID-19 – Poster 1
  • COVID-19 – Poster 2
  • COVID-19 – Poster 3
  • Corona virus – easy read – Booklet
  • COVID-19 – Friends Against Scams – Leaflet
  • Safeguarding – Leaflet


COVID- 19 related text message scams

Humberside Police have issued a notice regarding a series of Covid-19 related text message scams that are currently in circulation, along with the contact details for Action Fraud for reporting purposes.

Mencap have produced an easy read leaflet in relation to the Covid-19 vaccine.  Vaccines Mencap easy read.

Hear our Voices – Coronavirus poem by Service Users

A group of vulnerable adults with lived experience have worked together and written an uplifting poem, paying tribute to the community spirit during the coronavirus outbreak.

The group were inspired by the ‘Do One Thing’ community response, which aims to highlight our fantastic community spirit and some of the wonderful acts of kindness which have been seen from people across North Lincolnshire. Have a listen to this inspirational poem.


Affected by a suicide?

Mind have a new ‘Together service’ which is available to support local people who have been bereaved by suicide or suspected suicide across Hull, East Riding of Yorkshire, North East Lincolnshire and North Lincolnshire.

Contact; Mind North and North East Lincolnshire or Hull and East Yorkshire who can provide emotional and practical support for individuals of any age.

Take a look here for more information on one to one support, or you can get in touch by contacting Mind:

Telephone 24/7 to the Information line: 01482 240133


You can also text to: 07520 633447.


Suicide Prevention Training

The North Lincolnshire Council, Public Health Team have secured funding from’ Humber, Coast and Vale Health Care Partnership’ to provide ‘Suicide Prevention Training’ delivered by LivingWorks. You can find full information of the courses on this website, just head to the ‘Professionals’ page and go to ‘Training for Professionals’ on the drop down here.


£5 Million launched to support suicide prevention services

The Department of Health and Social care released a press statement on 26 November 2021 outlining the plan to release funds to help meet the increased demand on suicide prevention charities. For more information visit 

Mental health support…

Most of us will either know someone or, we will have experienced mental health problems ourselves at some point in our lives.

Mental health problems could be stress, anxiety, depression or something else – but the important thing to remember is that, you are not alone. Support is out there for you, have a look at all the available support on North Lincolnshire’s Clinical Commissioning Group website.

The Government has committed to making mental health services more effective and accessible. You can view the mental health reform policies here.

Safeguarding Conference 2020 – Listen to me and hear my voice!

We are very pleased to present the recordings from our Safeguarding Conference – “Listen to me and hear my voice!”

The conference took place as a virtual event on 11 November 2020. It was co-produced and presented by a group of adults with lived experience and professionals from partner organisations.

The group of adults have also produced three guides for professionals based on the key themes of the conference, are available below.

We hope you enjoy the conference videos!

You can also view the conference poster here, which outlines the key focus for the day.

Thank you to all those who attended the conference and completed the feedback survey.  The responses have been overwhelmingly positive – here you can view the SAB Conference feedback presentation


Conference 2020 trailer



Safeguarding Conference 2018 – Seriously Good Safeguarding!


“What does safeguarding mean to me?”

We centred the 2018 annual conference around an ‘Appreciate Inquiry model’ and approach and looked at ‘Seriously Good Safeguarding Practice’.

Joel Cooper, guest illustrator, joined us and helped us to visualise the key themes and learning from the day

Take a look at the fantastic artwork from the day Illustration 1 Illustration 2

You can view our ‘What does safeguarding mean to me?’  here

We received some wonderful feedback from delegates such as:

  • “What an amazing day, everything was so relevant, the video was just perfect and the workshops were so informative and enjoyable”
  • “Thought provoking, well managed and excellent speakers.  Well done”
  • “Found the day very informative on future plans and what we have done so far.  All the guest speakers provided good subject matter. Good opportunity to network”

Safeguarding Adults Board Conference Evaluation – You can read the full report here


Presentations on the day.

  • Dr Lindsey Pike (RiPfA) – Safeguarding Adult Reviews – Presentation.
  • John Trevains (NHS England) – LeDeR – Premature mortality and Safeguarding – Presentation.
  • Lisa Smith (RiPfA) – North Lincolnshire Conference Presentation


Useful links – The guest speakers offered up a number of useful links to websites and resources:

  • Learning from lives and deaths (LeDer) – NHS.
  • Coercive control – RiPfA  resources.
  • Exhibition of Human Rights –  and people with Learning Disabilities and people with autism.
  • Safeguarding Adult Board (SAR) – Learning library.
  • ‘Transforming Care’  -BBC Radio 4 programme – is it working?’


We would like to thank everyone who contributed to the fantastic piece of work on the topic – ‘What does Safeguarding mean to me?’

We showcased the video at our Annual conference on 5 October 2018 where it received an overwhelming amount of praise. Take a look!


Safeguarding Conference – Questions and Answers


Q: What is RiPfA please?

A: Research in Practice for Adults –

Our aim is to support people working in social care and health to improve outcomes for adults, their families and carers.

We bring together academic research, practice expertise and the experiences of people accessing services to enable professionals across the sector to make evidence-informed decisions about the design and delivery of Adults’ Services.

Find out more by visiting


Q: Can you give us some information about the SAR library?

A: More information can be found by following the link SAR library


Q: How can we truly assess capacity in cases of coercive control?

A: There are some excellent coercive control resources available online.  Follow the link Coercive control resources


Q: Is there a pathway of care identified for alcohol/drug addictions?

A: Yes there a number of pathways of care in North Lincolnshire.

Public Health commission the local substance misuse service in North Lincolnshire – Addaction  so that professionals can refer individuals for treatment, which includes assigning a keyworker, interventions, psychosocial support, group support or specialist prescribing. Service users can also make a self referral.  

Addaction is located on High Street Scunthorpe – telephone number 01724 857633

In complex cases where the individual cannot be accommodated within current community protocols and has exhausted all community offers. At this point they are assessed for specialist inpatient detox and/or residential rehab. This is specialist to substance misuse and is mapped against National Treatment Agency criteria for tier 4 treatment.

North Lincolnshire also hold a Complex case panel which is a forum for professionals and partners to discuss complex cases involving substance misuse and to support the professionals to manage risks and signpost to other/appropriate agencies.


Q: Who refers cases into the LeDeR  programme and are the cases published?

A: Anyone can refer a case into the programme.  The individual cases are not published. For more information please follow this link 


Q: Would you agree that the core issue is not valuing people with Learning Disabilities and their rights equally – if so, how can this be tackled?

A: is a link to an exhibition of Human Rights and people with Learning Disability and people with Autism. For further information  please follow this link. 


Q: Which of the programmes you’re running is making the most difference?

A: All the programmes are making a difference and an impact.  LeDeR and STOMP are at the forefront of awareness at the moment.  Read more by following the links below: and



Our work with RiPfA

In 2018 we teamed up with RiPfA on a project to look at how North Lincolnshire Safeguarding Adults Board can move towards an Appreciative Inquiry approach of working and learning.

Partners were encouraged to share good safeguarding practice and positive learning through case studies, we  also visited service users and community forums to gain their insight and experiences of safeguarding.

RiPfA attended the 2018 Annual Conference and worked with delegates to identify ‘What Success Would Look Like’.

All of the case studies, interviews, workshops, visual interpretations and discussions have culminated in three reports (staff briefing, executive summary and the full report) and a number of recommendations which we took forward and included in our Strategic Plan 2019 – 2022.

RiPfA AI SAB Staff Briefing

What next?…

The Safeguarding Adults Board Prevention & Proportionality group have produced an Appreciative Inquiry prompt to promote the continuation of good practice in safeguarding adults in North Lincolnshire.

Appreciative Inquiry – guide to good practice.

  • Capacity and Consent  -North Lincolnshire Council Presentation
  • Making Safeguarding Personal -Humberside Fire & Rescue Presentation
  • Trading Standards – Scams & Doorstep Crime Presentation



Important documents

If you would like to report a Safeguarding concern you can visit the ‘Report Concern‘ page on this website or download this Safeguarding concern form

Alternatively you can use this easy read – Tell someone and be safe referral form and submit an electronic referral by emailing the team at

North Lincolnshire Safeguarding Adults Board have also produced a ‘Your Safeguarding’ leaflet that is  easy to read and explains:

  1. The Safeguarding enquiry process.
  2. Who is leading on the enquiry.
  3. How to contact the team.


You can view all the North Lincolnshire Safeguarding Adults Board key documents here.

Easy Read documents

If you would like to report a Safeguarding Concern you can download Easy read – Tell someone and be safe referral form and submit an electronic referral by emailing the team at


  • What Is Abuse  – This Safeguarding Adults booklet explains what abuse is and how you can get help. You can also get information on the Safer neighbourhoods website. 
  • Stop Abuse Leaflet explains what abuse is and how to get help.
  • Stop Abuse Poster explains what abuse is and how to get help.
  • Domestic Abuse how to get help.
  • Safeguarding Enquiry Process – Your safeguarding leaflet explains the safeguarding enquiry process, who will be leading on your enquiry and how to contact them.
  • Mate Crime – The Safeguarding Adults Board worked alongside a group of adults with the lived experience to produce a number of easy read documents including the Mate Crime leaflet
  • Staying Safe Online – An Easy Read guide to staying safe online and on social media can be downloaded for free here.
  • Social Media Charter –  here.
  • Social Media Poster –  here. 



Making Safeguarding Personal, in its simplest form is about putting the adult at the centre of everything during the safeguarding enquiry, from the beginning to the very end. It engages the adult in conversation about how best to respond to their safeguarding situation in a way that enhances, involvement, choice and control as well as improving quality of life, well-being and safety.

Making Safeguarding Personal is about seeing people as experts in their own lives and working alongside them.

  • MSP – Audio visual resources – Here
  • Your safeguarding leaflet – easy read – Leaflet
  • Independent AdvocacyCloverleaf Advocacy, North Lincolnshire


The Truth Project, is part of the Independent Inquiry into Child Sexual Abuse (IICSA) which was set up in 2015 to investigate organisations and institutions which failed to protect children from sexual abuse.

The Truth Project ‘I Will Be Heard’ was set up for the victims and survivors of child sexual abuse to share their experiences in a supportive and confidential setting, it is hoped that learning from the past will help build a better future.



Keeping Safe Online

The majority of people enjoy accessing the internet whether for connecting with long distance friends and relatives, for the ease of online shopping or to access information and advice from your home or while out and about.

There are, however, a number of risks that come from using the internet and social media such as;

  • fraud
  • identity theft
  • cyberbullying
  • grooming

We can protect ourselves from these risks in the following ways:

  • Never – give out private details to anyone you don’t know – especially in chatrooms or forums where it can be viewed by anyone
  • Avoid – publishing identifiable information, such as your birthday, address or phone number
  • Never – agree to let websites save sensitive information, such as bank card details
  • Use strong passwords – with numbers and symbols
  • Never – open email attachments from anyone you don’t know
  • Be aware – of fake friend requests and posts or emails inviting you to visit other pages or websites.
  • Keep up-to-date – anti-virus, spyware, adware and ransomware software on your devices
  • Keep – an up-to-date firewall on your device
  • Only let your friends – view social media posts by using appropriate privacy features
  • Avoid meeting – someone you have met online, do not meet them in person – you never know who they really are. If you do decide to meet them, arrange to meet in a very public place and bring a friend along.
  • Never – reveal private information on unsecured Wi-Fi networks
  • Never – share sexually explicit content with people online – even if you think it’s being shared privately.

Get safe online can provide advice and information on how to protect yourself and your family online.

Humberside Police have published some guides on how to protect yourself on Social Media.

  • Using Social Media Responsibly – Guide
  • How to change Privacy Settings – Guide
  • How do I block a Profile – Guide

You can report unwanted or unpleasant Social Media posts or pages to Humberside Police by clicking the corresponding Social Media icon on the bottom of their Protect yourself on Social Media page.

Internet safety advice for parents can be found on the North Lincolnshire Local Safeguarding Children Board website.

North Lincolnshire Council’s Social Media Charter leaflet can be viewed and downloaded here



What is the Learning Disabilities Mortality Review (LeDeR)?

The Learning Disabilities Mortality Review (LeDeR) Programme is delivered by the University of Bristol and commissioned by Healthcare Quality Improvement Partnership (HQIP) on behalf of NHS England.

The aims of the programme are:

  • To support the improvements in the quality of health and social care service delivery for people with Learning Disabilities.
  • Help reduce premature mortality and health inequalities for people with Learning Disabilities.

The LeDeR programme supports local areas in England to review the deaths of people with learning disabilities (aged four years and over) using a standardised review process.

The team based at the university also provides support to local areas to take forward any lessons learned in the reviews to make improvements to service provision.

The LeDeR programme also collates and shares anonymised information about the deaths of people with learning disabilities so that common themes, learning points and recommendations can be identified and taken forward into policy and practice improvements. Read more about the programme here.


North Lincolnshire Safeguarding Adults Board – Annual Conference 2018

In 2018 North Lincolnshire Safeguarding Adults Board invited John Trevains, from NHS England, to the Annual Conference to speak about the LeDeR programme.  View the LeDeR – Premature mortality and Safeguarding – John Trevains (NHS England) presentation here

You can view the LeDeR annual report 2018

There are a number of useful links and resources available for professionals and families relating to Learning Disabilities.

  • An exhibition of Human Rights and people with Learning Disabilities and people with autism by – can be viewed here.
  • Learning Disability – constipation-resources for professionals can be accessed by clicking on this link.
  • Learning Disability – constipation-resources for families-carers can be viewed here.
  • Recognising deterioration poster.
  • Independent Advocacy Services – Everyone has the right to speak up for themselves, but not everyone can do this easily. We not only give people a voice when they find it difficult but we also make sure decisions about them are not made without them.

In June 2019 NLSAB members participated in a Learning Disabilities themed development session, linking Learning Disabilities Week (17 – 23 June 2019), the publication of LeDeR Annual Report and the BBC Panorama documentary relating to Whorlton Hall, Hospital, County Durham.  You can view the presentations here:

LeDeR –  North Lincolnshire Safeguarding Adult Board – Presentation

Whorlton Hall, Hospital, County Durham – North Lincolnshire Safeguarding Adult Board –Presentation



Adult Information Hub – Your ‘go to’ website for information and advice in North Lincolnshire on:

  • Helping people to live independently
  • Support for carers
  • Online assessments
  • Guides to paying for care
  • Online stores to shop for independent living equipment, aids and services
  • Groups and activities in your area



Choosing the right care home for your loved ones can be daunting.  Here you can find a wealth of information, advice and support to help you make the right decision for your family member.

  • Social Care and Support Services – North Lincolnshire Council website.
  • Five Things to Consider – Healthwatch North Lincolnshire website.
  • Care Services, Equipment and Care Homes – NHS website.
  • Choosing Social Care – Care Quality Commission (CQC) website.
  • Customer Rights for Residents and their Families – Gov.UK website.
  • Selecting and Moving into a Care Home – Alzheimer’s-Society website.
  • Moving into a Care Home – Dementia UK website. 
  • Moving into a Care Home – Age UK website.
  • Choosing the Right Care Home – Money Advice Service website.
  • Care Homes – Independent Age website
  • How to Choose a Care Home – Care to be different website.
  • Housing – Mencap website.
  • Care Home Liaison Team – RDASH website.
  • Support Care Advice – My care my home website.


Which? has a range of information, advice and links:


North Lincolnshire Safeguarding Adults Board have also produced some learning briefings in relation to the following areas:

  • Pre-admission assessment – deterioration of dementia when moving to a care home.
  • Gradual transition to a care home for people living with advancing dementia
  • Person Centred Passport
  • Supporting a person to move into a care home
  • Visiting a person who has an infection
  • Lasting Power of Attorney – LPA